Due to our commitment to accommodation and workshop providers, we cannot make any exceptions to the below cancellation fees. We strongly recommend obtaining travel insurance to cover you in case you need to cancel.
Cancellations must be made in writing to [email protected]. Your cancellation will take effect as of the day you provide this written notification. The non-refundable $350 deposit will be retained in all circumstances.
If your cancellation is made within eight weeks of the retreat start date, further cancellation charges apply as per the schedule below:
Alternatively, you may transfer your place and payments to another person of your choice. If you have not paid for the retreat in full at the time of transfer, any outstanding payments must be paid by the transferee.
Transfer requests must be made in writing, and are subject to a $50 administrative fee.
We reserve the right to cancel or reschedule the retreat should there be extenuating circumstances beyond our control, including if our minimum number of attendees have not been met.
If the retreat is rescheduled or cancelled for any reason, you will have three options available to you:
Due to financial commitments to our accommodation, caterer and workshop providers we cannot make any exceptions to the above cancellation fees. We strongly recommend arranging travel insurance that covers cancellation of your booking for any reason. This should include falling ill with COVID-19 and being unable to travel or participate in the retreat.
Please note that not all insurers cover cancellations due to COVID-19, so ensure you check your policy carefully. Most insurers also require that you obtain the policy at least 21 days prior to your trip.
By booking the retreat, you understand that the free time scheduled is rest and recharge time for you and also the retreat organisers. It is up to you to decide how to manage this time for yourself.
If you book any shared accommodation options as an individual, you understand that you will be paired with another attendee who you may not know. You acknowledge and agree to be kind, caring and accommodating to anyone who you share with. You also acknowledge that you may have to make some concessions and compromises to ensure that both you and your room partner have an enjoyable retreat experience.
If you have any concerns during your retreat, please let us know immediately. Your happiness and comfort is important to us and we’ll do our absolute best to resolve any reasonable issues for you.
Guests who are deemed to be acting in a way that is inappropriate to the local environment, our team, the on-site staff or other guests will be requested to stop. If the inappropriate conduct continues, we may prevent the guest from participating in the retreat activities, and no refund or credit will be provided.
Inappropriate conduct includes but is not limited to verbal abuse, aggressive behaviour and violence, repeatedly disruptive behaviour, consuming excessive alcohol or drugs, sexual harassment or other behaviour deemed inappropriate by our team. It also includes unwelcome behaviour that intimidates, offends or humiliates a person because of a particular personal characteristic such as age, race, gender, disability, religion or sexuality. No refund will be given in this circumstance.
In booking, the guest agrees that photographs and video will be taken during the retreat, which will be used by Stone’s Throw Yoga for promotional and marketing purposes.