Guests must comply with the venue guidelines.
Any damage to venue property or belongings is the responsibility of the guest.
Guests must be at least 18 years of age to attend the retreat. Guests under 18 who regularly attend classes at Stone’s Throw Yoga may be allowed to attend, provided they are accompanied by a guardian 18+ years old and are approved by Stone’s Throw Yoga prior to booking.
We do not offer any refund or credit for arriving late or departing early, missing activities for any reason (including illness), not utilising airport transfers or any part of the scheduled program.
Schedule of payments for the retreat are as follows. Note that all payments are non-refundable.
Failure to make any of the above payments by the due date may result in forfeiture of your place and payments made.
Payments by credit card incur a 1.75% service fee. Direct deposit is available at no cost.
Early bird pricing is available until 31st January 2025. Your deposit must be paid prior to this date to claim the early bird pricing.
Due to our commitment to the accommodation and workshop providers, we cannot make any exceptions to our cancellation fees. We strongly recommend obtaining travel insurance at the time of booking to cover you in case you need to cancel or miss part of the retreat for any reason, including Covid-19.
Cancellations must be made in writing to [email protected]. Your cancellation will take effect as of the day you provide this written notification. All payments made prior to cancellation are non-refundable, however you will not be held liable for any upcoming payments still scheduled.
Alternatively, you may transfer your place and payments to another person. If you have not paid for the retreat in full at the time of transfer, any outstanding payments owed must be paid by the transferee.
Transfer requests must be made in writing, and are subject to a $50 administrative fee.
We reserve the right to cancel or reschedule the retreat should there be extenuating circumstances beyond our control, including if our minimum number of attendees have not been met.
If the retreat is rescheduled or cancelled for any reason, you will have three options available to you:
Note that we can refund fees paid for our retreat services only. We are not responsible for any cancellation fees to airlines or any other agreements made by guests with outside operators.
We strongly recommend arranging travel insurance that covers medical bills incurred while overseas, and cancellation of your booking by you for any reason, including becoming sick with Covid or any other illness.
For twin-share bookings, if one attendee cancels, we reserve the right to place another individual, who you may not know, in their place. Alternatively, you can choose to upgrade to a private room at your own cost.
By booking the retreat, you understand that there are large amounts of free time scheduled, which is rest and recharge time for you and also the retreat organisers. It is up to you to decide how to manage this time for yourself or with the help of the Namkhan team.
If you book a twin-share accommodation option without pre-arranging a known person to share with, you understand that you will be paired with another attendee who you may not know. You acknowledge and agree to be kind, caring and accommodating to anyone who you share with. You also acknowledge that you may have to make some concessions and compromises to ensure that both you and your room partner have an enjoyable retreat experience.
If you experience any symptoms that may be indicative of COVID-19 or similar, we may require you to complete RAT or PCR testing. If you test positive, we will ask you to isolate and not take part in group activities (practices, meals, outings etc) until you test negative or symptoms subside.
Your retreat payment has the following inclusions:
If you have any concerns during your retreat, please let us know immediately. Your happiness and comfort is important to us and we’ll do our absolute best to resolve any reasonable issues for you.
Guests who are deemed to be acting in a way that is inappropriate to the local environment, our team, the on-site staff or other guests will be requested to stop. If the inappropriate conduct continues, we may prevent the guest from participating in the retreat activities, and no refund or credit will be provided.
Inappropriate conduct includes but is not limited to verbal abuse, aggressive behaviour and violence, repeatedly disruptive behaviour, consuming excessive alcohol or drugs, sexual harassment or other behaviour deemed inappropriate by our team. It also includes unwelcome behaviour that intimidates, offends or humiliates a person because of a particular personal characteristic such as age, race, gender, disability, religion or sexuality. No refund will be given in this circumstance.
In booking, the guest agrees that photographs and video will be taken during the retreat, which will be used by Stone’s Throw Yoga for promotional and marketing purposes.